Choices for Independence (CFI)

Our Choices for Independence Care Coordinators commit to preserve and promote your dignity, and focus on how YOU want to live.

What is CFI?

The NH Care Collaborative provides Care Coordination and Case Management services for clients eligible for the NH Choices for Independence (CFI) program. 

CFI is a New Hampshire Department of Health and Human Services program for adults 18 years or older who have nursing home level of care needs but prefer to live at home and financially eligible for long term care Medicaid.

Out staff commit to preserve and promote your dignity, and focus on how you want to live.

Who is Eligible?

  • Adults ages 18-64 who have a disability or adults ages 65+
  • Medically eligible for nursing home placement
  • Meet Medicaid income and asset guidelines
  • Be in need of one or more services

What Happens Next?

Apply for the Choices for Independence program in one of the following ways:

Option 1: Online Application

Go to www.NHEasy.NH.gov and complete the application online.

Option 2: ServiceLink

Contact your local ServiceLink Office at 1-866-634-9412 or online at www.servicelink.nh.gov. A ServiceLink Options Counselor will work with you in person or over the phone to help you apply. If you do not qualify for CFI the ServiceLink Options Counselor will discuss other options with you.

Option 3: Your Local DHHS Office

Go to your local DHHS Office. To find the office closest to you call 603-271-9700 or go to their website at www.dhhs.nh.gov 

View or Download and Print this booklet for guidance on how to apply for the CFI program

View CFI Guidebook

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Once You Qualify

A Care Coordinator will call you and/or your guardian to set up a time to meet with you and conduct a Comprehensive Assessment and Care Plan.  The Care Plan is based on your medical needs and what is important to you.

Once you have selected what service you need, your Care Coordinator will call you and/or your guardian to set up a time to meet with you and conduct a Comprehensive Assessment and develop a Care Plan. The Care Plan is based on your medical needs and what is important to you.

Once you have selected what service you need, your Care Coordinator will review available service options in your area and will help connect you to those services. Your Care Coordinator will continue to assist you with regular follow ups throughout your time with NH Care Collaborative.

  • Adult medical day services; (Social Activities, Personal Care)
  • Environmental Accessibility Adaptations (Ramps, Grab bars)
  • Home-delivered meals services (Meals on Wheels) 
  • Home health aide service (Bathing assistance, Dressing) 
  •  Non-medical transportation services (Grocery Store, Laundromat) 
  • Personal care services (Medication Reminders, Laundry, Meals, Errands) 
  • Personal emergency response system services (Lifeline) 
  • Skilled nursing services (Check Vitals, Fill Med Box) 
  •  Specialized Medical Equipment (Walker, Wheelchair)

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Questions? Contact Us

  • Phone: 603.352.7707
  • Toll Free: 1.866.826.2340
  • Email: [email protected]
  • Fax: 603.352.7357
  • TTY NH Relay:
    English: 1.800.735.2964
    Spanish: 1.866.479.7569