Notice: Our Keene, NH Location has moved to 105 Castle Street. 

Veteran Directed Care (VDC) Program

The Veteran Directed Care program is a partnership between a Veteran, their local VA Medical Center, and NHCC ServiceLink Options Counselors. The program hopes to honor the service of our country’s Veterans by providing them with the tools and resources they may need to remain living at home rather than living in a nursing facility.

What is the Veteran Directed Care Program?

Veterans in the Monadnock Region and Sullivan County New Hampshire work with a VA Medial Center social worker and locally based care coordinator from the New Hampshire Care Collaborative’s ServiceLink program to develop a person-centered plan and budget that allows them to self-direct their home and community-based long-term services and supports (LTSS) and continue living independently at home. Eligible Veterans manage their own flexible budgets, decide what mix of goods and services best meet their needs, and hire and supervise their own direct care workers. The ServiceLink Options Counselor provides facilitated assessment and care/service planning, arranges for the delivery of Fiscal Management Services (FMS), and provides ongoing counseling and support to Veterans, their families, and direct care workers. 

Who is Eligible?

A Veteran’s medical and social work team determine eligibility for the Veteran-Directed Care program based on a combination of factors including but not limited to:

  • Ability to self-direct services 
  • Age
  • Frequency of hospitalizations or ER visits

What Happens Next?

To request a referral to this program contact your team at the VA Medial Center. You can also contact the NH Care Collaborative’s Veteran Directed Care Program Coordinator by calling 603-357-1922 or by emailing [email protected].

Quick Facts

  • Caregivers must be privately hired, not via an agency
  • Veterans may elect an Authorized Representitive to serve as the surrogate employer to direct their care, if wanted 
    *This person cannot also be a paid caregiver

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If you have questions or would like to learn more, don’t hesitate to reach out.

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